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Healthc Inform Res > Volume 15(4); 2009 > Article
Journal of Korean Society of Medical Informatics 2009;15(4):493-500.
DOI: https://doi.org/10.4258/jksmi.2009.15.4.493    Published online December 31, 2009.
Usability of COPD u-Healthcare Services: A from Patient Experience Perspective
Jeongeun Kim1,2, Yoonju Shin2, Sukwha Kim3, Heechan Kim3, Kyungwhan Kim3, Sukchul Yang3
1College of Nursing, Seoul National University, Korea.
2Research Institute of Nursing Science, Seoul National University, Korea.
3College of Medicine, Seoul National University, Korea.
Correspondence:  Yoonju Shin,
Received: 8 October 2009

Objective: This study determines the usability of the experimental u-Healthcare services program by examining the prior experience of COPD patients.

Methods: A qualitative content analysis and in-depth interviews were conducted. A total of eight COPD patients with prior experience in u-Healthcare services were interviewed between August 12, 2009 and September 10, 2009.

Results: The participants were asked open questions on u-Healthcare services, including their general experience, major attributes, service expectations, future usage intentions, and education and training needs. The participants were also asked to indicate current healthcare inconveniences that u-Healthcare services might solve.

Conclusion: The results of this study based on patient experience suggest the potential viability of u-Healthcare services.

Key Words: u-Healthcare, Usability, COPD (Chronic Obstructive Pulmonary Disease), In-depth Interview, Qualitative Content Analysis
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