CONTEXT: The Internet is increasingly used by consumers to seek health and medical information, but online medical consultation has not been explored systematically.

OBJECTIVE: To analyze Questions and Answers in Internet Based Medical Consultation in Oriental Traditional Medicine and to provide what is the need for this area.

SUBJECTS AND METHOD: 1188 Dialogues of 96 consutant O.M.D(Oriental Medical Doctor) on 6 Web sites which is analyzed through frequency, correlation and ANOVA

RESULTS AND CONCLUSIONS: First, Amount of Answer is small(290 characters). Responding time is long. And Numbers per consultant O.M.D is small. So Service Provider need to develope 'Supporting Tool for Writing Answer' . Secondly, User asked of home therapy and everyday discomfort, but Consultant didn t suggest appropriate answers. Thirdly, About 30% of total questions was inappropriate. 'Supporting Tool for Questioning' could decrease the ratio of inappropriate questions.